The Need for Speed

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End user computing (EUC) has become an important part of business life because it delivers powerful, flexible and low cost computing to solve complex tasks. But perhaps most important is that it empowers users, enabling them to complete their tasks at speed with no dependence on other people or business resources.

In order for an End User Computing management solution to be successful, conflicts with these user priorities must be zero or minimal. The potential for a solution to compromise a user’s speed and independence exists at a number of levels:

  • Don’t imapact the performance of the user’s machine

  • For larger files, the use of desktop comparison software or logic checking utilities will make a desktop or laptop unusable for a period while processing completes. At times of business pressure the user will therefore be tempted to avoid such checks and the organization will have no independent confirmation of compliant processes. Ironically, this is exactly the time when errors are most likely and control must be at its strongest.

  • Don’t impact on Excel functionality

  • Some solutions are unable to deliver a meaningful audit trail for standard Excel functionality such as data sorts, large scale cut-and-paste or significant macro-induced updates. If these activities are part of expected business processes then users may be in conflict with control objectives.

  • Don’t impact on spreadsheet ‘add-ins’

  • Enterprises are likely to use a wide range of Excel ‘add-ins’ across their different departments. Some control solutions require compulsory add-ins to deliver their full range of functionality. Full compatibility needs to be confirmed under a variety of operating scenarios (including failure of the control solution) to avoid user rejection and/or possible business damage.

  • Maintain an audit trail even when the file name and location changes

  • Many business processes rely on regular changes of folder and file names e.g. \2009\Dec\31.xls becoming \2010\Jan\01.xls. If the audit solution causes time-consuming breaks other business processes it may become obsolescent.

ClusterSeven solves all these problems. Our solution is non-invasive meaning that it requires nothing on a user’s machine or inside their spreadsheet even when delivering full functionality – so there are no speed or compatibility issues. The solution is also intelligent, enabling it to identify changes even after data sorts and to cope with name changes to files.

Even better, ClusterSeven provides a range of productivity capabilities that eliminate repetitive manual tasks, giving the user more time to focus on the real business issues. This accelerates user uptake and business control.

Print Version

“The ability to audit changes and recreate prior versions that ClusterSeven provides is a significant time saving that end users can’t argue with.”

IDC Case Study

“We are impressed with the positive effects of ClusterSeven’s technology on our operations and our culture. We now have a fully automated and systematic set of business controls and processes that encourage our spirit of innovation while ensuring best practice in terms of operational risk.”

Don Simpson, Managing Director of Operations and Technology, MUSI (ClusterSeven client)