If you envisaged each of your business applications as a brick, what would your wall of technology look like? Would it have neat, thin, regular layers of mortar between the bricks or would it be made of irregular bricks and a lot of mortar filling the large gaps between the bricks?
So, if your applications are the bricks in your architecture, what is the mortar? They are the workarounds (such as end user computing spreadsheets) that employees use to ‘get stuff done’ – stuff which can’t be done inside your core applications or which requires data from multiple applications for completion.
If you organization is complex or large, dynamic or fast-growing then it is very likely that you have a lot of mortar in your architecture and this is where much of your cost and data quality problems exist. In order to tackle the problem you need a picture of what is going on. From here you can define your remedial plans – better training, new applications, systems’ upgrades etc.
How do you get that picture? This is where ClusterSeven steps in.
Of course, very few walls have no mortar at all because mortar makes them stronger. So too, businesses will always require end user computing because you need this layer to take the strain of business change. If you want to know how to get the best out of your bricks and your mortar contact ClusterSeven or one of our business partners for a full health check.